Service Network
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To provide our best in class services around the world and answer local needs more quickly and precisely, Torishima has established service bases in major regions, including in the UAE, the UK, the USA, Indonesia, Singapore, China and India.
Please feel free to contact us. We can provide you with cost saving opportunities and solutions that you may not have considered.
Torishima Headquarers Osaka, Japan Since 1919
Person in charge
Masahiko Ishida |
mail:m-ishida@torishima.co.jp/tel:+81-72-690-2308 |
Torishima Service Solutions (TSS) Dubai, UAE, Since 2010
Torishima has provided a large number of pumps for seawater desalination plants in the Gulf region for the past 40 years. Torishima Service Solutions, or TSS was established in Dubai in 2009 to meet the local customers’ needs more promptly and flexibly.
Now, TSS has gained a reputation in the region as a highly skilled engineering service solutions provider with our own workshop, supporting the demanding requirements of pumps, rotating machinery and oil field equipment services.
Person in charge
John Houston – Sales & Business Director |
mail:sales@tss-ae.com/tel:+971-4-880-7344 |
Robert Hancock – Operations Director |
mail:sales@tss-ae.com/tel:+971-4-880-7344 |
Torishima Service Solutions (Saudi Arabia) Ltd
Following TSS established in 2010 in Dubai, the second service facility in the Middle East was launched in Dammam, Saudi Arabia to cover the biggest country in the region. TSSSA provides integrated set of support services including mechanical, engineering and field services. Our approach is to focus on the specific needs of each individual customer and provide the best solution that meets or exceeds those needs.
Person in charge
Tom Shevlin |
tshevlin@torishima.me (Newly inquiring pump) |
Robert Hancock |
rhancock@tss-ksa.me (after-sales services) |
Torishima Service Solutions Europe (TSSE) Glasgow, UK, Since 2010
Torishima Service Solutions Europe, or TSSE was established in 2010 following a launch of Torishima Europe Ltd. in Glasgow, UK in 2008.
As the hub of service centre addressing customers in European nations, TSSE has been expanding its service business to as far as Turkey, North Africa and Russia.
With modern, centrally located facilities and state-of-the-art equipment, TSSE provides comprehensive services to customers -delivering improved performance and lower operational costs.
Person in charge
Mr. Gerry Clocherty |
mail:gerryclocherty@torishima.co.uk/tel:+44-1236-442390 |
Website |
www.torishima.eu |
Torishima Service Solutions Asia (TSSA) Singapore, Since 2012
Torishima Service Solutions (TSSA) was launched in 2012 as a service centre covering South-East Asia regions including Singapore, Thailand, Malaysia, Myanmar, Brunei, Laos and Cambodia. We aim to be the market leader in rotating equipment diagnostics, maintenance and servicing by understanding our customer’s needs. TSSA provides reliable advice and value added services by our team of highly experienced engineers and technicians.
Person in charge
Mark Chng |
Mark mark@torishima.com.sg |
Joseph joseph |
Joseph joseph@torishima.com.sg |
tel |
+65-6933-8772 |
Torishima Service Solutions (Thailand) Ltd.
Torishima has delivered a large number of pumps to Thailand for decades, including boiler feed pumps which require regular maintenance for a safe and reliable operation of thermal power plants. Torishima therefore launched a service facility in Samutprakarn in 2016 to deliver more prompt services to our local customers. TSST provides overhaul services and repair, spare parts supply, on-site service, mechanical seal upgrade, and our unique service REDU, Re-Engineering Design-Up, which improve energy efficiency for pumping facilities.
Person in charge
Shinji Kihara |
shinjikihara@torishimasea.com |
Pairoj Luangmettakul |
pairoj@torishimasea.com |
Torishima Pumps India Service Division (TPIS) Bangalore, India, Since 2012
Torishima has delivered a large number of boiler circulation pumps for thermal power plants throughout India. In response to the customers’ needs for maintenance services such as spare parts services, overhaul, winding repair and upgrade, we has launched the state-of-the-art factory in Bangalore in October 2013.
Torishima Pumps India provides best in class solution services with our highly skilled engineers and innovative technology not only for boiler circulation pumps but also other pumps including boiler feed pumps which also play a significant role in power plants.
Person in charge
Surender Chhabra |
mail:s.chhabra@torishima.co.in/tel:+91-124-472-8950/8961 |
Torishima Guna Engineering (TGE) Jakarta, Indonesia,Since 1999
Torishima Guna is an Indonesian joint venture between Torishima Pump Mfg. Co. Ltd. of Japan and PT Guna Elektro of Indonesia.
TorishimaGuna is a group of three companies :
PT. Torishima Guna Indonesia as a pump manufacture established in 1984,
PT. Geteka Founindo as a ferrous and non-ferrous foundry established in 1991 and
PT. Torishima Guna Engineering as an engineering services company established in 1999.
With combined these three companies’ advantages, Torishima Guna Indonesia are dedicated to working for a better future for all and to fully satisfying our customers in Indonesia and Asia Pacific Region by providing the highest standard of services.
Person in charge
Mr. Setia R. N. |
mail:setia@torishima-guna.co.id/tel:+62 811 1180080 |
Website |
www.torishimaguna.com |
Torishima Pump (Tianjin) Co.,Ltd China since 2009
Torishima Pump (Tianjin) Co.,Ltd was established in 2009 with the most sofisticated factory to strengthen our business activities in Chinese market where has kept rapidly growing.
The manufacturing facility is designed to provide a wide range of activities required to produce our high efficiency pumping equipment. This includes machining, assembly and testing.
Before the launch of Tianjin factory, Torishima Beijing office had opened in 2006 to develop closer relations with our local customers. Through these two hubs in China, we provide best-in-class and cutomer-oriented services accross the country.
Person in charge
Vivin Ma (馬暁淋)Torishima Pump Mfg,Co.,Ltd |
mail:vivin.ma@torishima.net/tel:+86-10-84682891 |
Website |
www.torishima.net |
Torishima North America USA, Since 2003
The North American office of Torishima Pump has entered into agreements with five service and packaging centers in North America.
In choosing our service partners, we have been careful to identify well established, fully capable field and in house service and packaging centers that can completely satisfy the repair, start up/commissioning, spare parts and emergency service requirements for current and future customers.
Each service center must meet strict requirements set forth for capabilities, facilities, training and reputation in the industry, in accordance with our factories’ ISO9001/14001 quality standards; all combined to build a strong, reliable service organization for our North American customers and projects.
Torishima North America East Office
Ron Hayes |
mail:ronhayes@torishimapump.com/tel:+1-508-753-6600 x 102 |
Director of Operations Ed Harvie |
mail:ed.harvie@torishimapump.com/tel:+1-508-753-6600 x 101 |
Website |
www.torishimapump.com |
Torishima’s business partners in the US
Gulf Coast Region/Person in charge
Company |
Power Machinery Company |
Steve Reyenga, General Manager |
mail:sreyenga@pmi-pump.com/tel:+1-978-355-2911
|
Website |
www.pmi-pump.com |
West Coast Region/Person in charge
Company |
California Centrifugal Pump Inc. |
Brian Padrnos, General Manager |
mail:brian@ccp-usa.com/tel:+1-800-786-7001
|
Website |
www.ccp-usa.com |