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The Torishima Group has consistently accorded highest priority to winning and maintaining the customer’s solid trust – a commitment etched in the Company’s business creed. Trust is something that is built up over time. Unlike financial debts that can be repaid and allow the recommencement with a clean slate, once a customer’s trust is lost, it takes years to restore; and in some instances it may be beyond recovery altogether, thereby serving a fatal blow to a company’s survival.
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